Privacy Policy

Who we are

Solar Sphere Ltd., a limited company registered in England under the number 14243050, whose registered address is 21 Culverlands Close, Stanmore, Middlesex HA7 3AG. (We/Us/Our/we/us/our”)

We are committed to protecting and respecting your privacy.

This policy sets out how we control and/or process any personal data that we collect from you, or that you provide to us. This privacy policy applies only to the contents of Our website under the domain name https://solarsphereltd.co.uk/.  

What data do we collect?

We collect various personal data automatically through Our Site (e.g. Cookies and a list of URLs, starting with a referring site, which shows us your activity). For further details, please see below). 

We also collect personal data that you voluntarily submit through Our Site, such as your name, business and contact details, job description and address.

What rights do I have? 

Under the GDPR (General Data Protection Regulation) you have the following rights as a data subject:

 The right to be informed about Our collection and use of your personal data; 

The right of access to the personal data we hold about you; 

• The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details at the end of this notice; 
•  The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you; 
•  The right to restrict the processing of your personal data; 
•  The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); 
•  The right to object to us using your personal data for particular purposes; and 
•  Rights with respect to automated decision making and profiling. 

Use of your personal data 

Unless We are obliged to retain your data for administrative, legal, or security purposes, we will only process and store your personal data for as long as is proportionately necessary in light of the reasons for which it was collected. We use your data to offer the best service possible to you, including:

• Providing and managing your access to Our Site; 
• Personalising and tailoring your experience on Our Site; 
• Responding to communications from you; 
• Supplying our products and / or services to you and information about our products and services to you (please note that we require your personal data in order to enter into a contract with you); 
• Supplying personalised quotations to you in respect of our products and services; 
• Market research; 
• Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site and your user experience. 
• Marketing (with your consent).

Cookies

When you visit Our Site, it may place and access Cookies on your computer or device.

Cookies are small text files placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. 

We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. It is not mandatory to accept Cookies, but please note that certain features of our site may not function fully or as intended without them.

We use the following Cookies: 

• Cookies which help to avoid duplicating contacts; 
• Cookies to keep track of sessions and page views; 
• Cookies to ensure users doesn’t keep getting asked to accept Cookies and to test whether the visitor has support for Cookies enabled; 
• Cookies to recognise visitors who use the chat or messaging tools on Our Site.

The use of Cookies are governed by the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you (“Statistics”). 

Embedded content from other websites

Our Site may include links to third party sites and embedded content (e.g. videos, images, articles, etc.). 

Third party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

When clicking through any links from Our Site to third party sites not owned by Us, please check the privacy policies of these third party sites to ensure you are happy with their data policies.

Who we share your data with

We may from time to time share Statistics data with third parties such as prospective investors, affiliates, partners, and advertisers. We may be required by law to share your personal and non personal data with law enforcement and/or governmental agencies when requested.

Where we send your data

We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where we transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR. You are deemed to accept and agree to this by using Our Site and submitting information to us.

Contact details

Please address any comments, questions or complaints about this privacy notice to Helen Taylor – helen@solarsphereltd.co.uk.

In the event of a complaint we are unable to rectify, you also have the right to lodge a complaint with the UK’s Information Commissioner’s Office –  www.ico.org.uk.

Updates to privacy policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.